01.3.5 · Skill in Problem identification
Problem severity and frequency
Judging how badly and how often a problem hurts.
A problem worth solving is painful, frequent, or both. Severity and frequency let you compare problems on the same scale instead of by who complained loudest. They feed straight into prioritization and into how much effort a fix deserves.
Resources
2- articleStart hereReview: The Mom Test by Rob Fitzpatrick ↗Yevgeniy Brikman · 2023 · 7 min
An engineer's summary of the most useful short book on customer conversations, with the questions that get honest answers.
- articleGo deeperHow Superhuman built an engine to find product-market fit ↗Rahul Vohra (First Round Review) · 2018 · 24 min
Asking users how disappointed they would be without the product, to measure how much the problem matters to them.
Tools
none yetTools for this topic are being researched.