10.3 · Capability in Operations

Maintenance

The steady work of keeping a product healthy: fixing bugs, paying down debt and keeping dependencies current.

Map4 skills

Not startedLearningComfortable

4 skillsClick a hexagon to set your status

10.3.1Bug triage and fixesDeciding which bugs matter and fixing them well.
10.3.2Technical debtShortcuts that make future changes slower, and managing them deliberately.
10.3.3Dependency updatesKeeping libraries and frameworks current and secure.
10.3.4Migrations and upgradesMoving to new versions, platforms or providers without breaking the product.

Mark all 4

Where to start

2 resources

articleStart here
Technical debt quadrant ↗
Martin Fowler · 2009 · 4 min
Not all debt is bad: deliberate and prudent debt is a choice, reckless debt is a mess.
bookGo deeper
Eliminating toil (The Site Reliability Workbook, chapter 6) ↗
Google SRE · 45 min
Spotting the repetitive manual work that grows with the product, and automating it away.

1 tools

ToolOpen source
Renovate
docs.renovatebot.com ↗
Open-source bot that opens pull requests to keep dependencies up to date.