X.9.5 · Skill in AI-assisted work
Human oversight
Keeping people in control of important AI-driven actions.
Human oversight puts review points where AI decisions have real consequences. It requires interfaces that show what the AI did and why. The right level depends on the cost of a mistake.
Resources
2- docsStart hereGuidelines for human-AI interaction ↗Microsoft HAX Toolkit
Eighteen tested guidelines for AI features, such as making clear what the system can do and letting people correct it.
- docsGo deeperPeople + AI guidebook ↗Google PAIR
Patterns for AI products on trust, explainability, feedback and fairness, from research at Google.
Tools
none yetTools for this topic are being researched.