X.4.4 · Skill in Communication
Persuasive arguments
Making a case that changes minds, with evidence and empathy.
Persuasion in product work means a clear claim, evidence, and an honest account of the downsides. Understanding what the other person cares about matters as much as the data. The goal is a better decision, not winning.
Resources
2- articleStart hereThe pyramid principle ↗Sketchplanations · 2023 · 2 min
Start with the answer, then the supporting points, then the detail. The structure behind most persuasive memos.
- articleStart hereHow to disagree ↗Paul Graham · 7 min
A hierarchy of disagreement, from name-calling up to refuting the central point, and why to aim for the top.
Tools
none yetTools for this topic are being researched.