01.1.3 · Skill in User understanding
Personas
Short, research-based portraits of typical users and their goals.
A persona condenses research into a recognizable person with goals, context and frustrations. Useful personas are built from real interviews, not invented demographics. They help a team argue about a concrete user instead of an abstract one.
Resources
1- articleStart hereUX research cheat sheet ↗NN/g · 2017 · 13 min
Which research method fits which stage of a project, on one page. A good map before picking a method.
Tools
none yetTools for this topic are being researched.