01.2.5 · Skill in User research
Research synthesis
Turning notes and recordings into clear findings the team can act on.
Synthesis groups observations, finds patterns and separates strong evidence from anecdotes. Techniques include affinity mapping and opportunity trees. Without it, research becomes a pile of notes that only the person who ran it remembers.
Resources
3- docsStart hereAnalyse a research session ↗GOV.UK Service Manual · 2016 · 6 min
A simple, repeatable way to turn session notes into findings with the whole team.
- articleGo deeperHow to analyze qualitative data from UX research: thematic analysis ↗NN/g · 2022 · 15 min
A step-by-step method for turning notes, transcripts and feedback into themes you can defend.
- articleGo deeperOpportunity solution trees: visualize your discovery ↗Teresa Torres (Product Talk) · 2023 · 25 min
Connects an outcome to the user needs and pain points behind it, then to solutions and the tests that check them.
Tools
1- ToolFreemiumDovetail
Research repository for tagging interviews and feedback and finding themes across them.