03.6.3 · Skill in Content design
Terminology
Choosing consistent names for things in the product.
Calling the same thing by two names, or two things by one name, confuses users quickly. A small glossary keeps interface, docs, support and code aligned. Naming also shows up in APIs and data models, so it is not only a writing problem.
Resources
2- docsStart hereWriting and editing: plain language ↗Office for National Statistics · 5 min
Practical plain-language rules, including one term per concept and task-first headings.
- articleStart hereUbiquitous language ↗Martin Fowler · 2 min
Why developers and domain experts should share one precise vocabulary, and carry it into the code.
Tools
none yetTools for this topic are being researched.