06.2.1 · Skill in Product metrics
Adoption
How many users start using the product or a feature.
Adoption measures the share of users who try something, such as a new feature in its first weeks. It answers whether people found it and gave it a chance. High adoption with low retention means the promise worked but the value did not.
Resources
1- articleGo deeperMeasuring the user experience on a large scale: user-centered metrics for web applications ↗Kerry Rodden, Hilary Hutchinson, Xin Fu (Google) · 2010 · 10 pages
The original HEART paper. Happiness, engagement, adoption, retention and task success, plus the goals-signals-metrics process for choosing them.
Tools
none yetTools for this topic are being researched.